Customer Service Scripts

These ready made scripts are perfect for those quick customer service issues by proving you the right things to say for the not so perfect situations that we all may face.

• DELAYED TAX FILINGS
• UNEXPECTED TAX BILLS
• CONFUSION OVER TAX LAW
• MISCOMMUNICATION
• DATA SECURITY CONCERNS
• ERRORS IN TAX RETURNS
• AUDIT SUPPORT
• AMENDING TAX RETURNS:
• REFUND STATUS INQUIRIES
• DISCREPANCIES IN FINANCIAL DOCUMENTS
• SOFTWARE OR TECHNICAL ISSUES:
• PAYMENT AND BILLING ISSUES:
• FILING EXTENSIONS:
• TAX PLANNING ADVICE:
• CLIENT UNHAPPINESS WITH OUTCOMES